Receptionist

We are looking for a professional, well-organized, and friendly Receptionist / Front Office Executive to join our team in Patna, the dynamic administrative and cultural heart of Bihar. As the first point of contact for our guests and clients, you will play a crucial role in representing our brand with the warmth and professionalism that Patna is known for.

Key Responsibilities:

• First Impressions: Greet and assist visitors and guests with a professional and welcoming “Namaste,” ensuring a smooth entry into our facility.
• Communication Hub: Efficiently handle incoming phone calls, respond to emails, and manage general front-desk correspondence.
• Operational Management: Maintain a tidy reception area, manage visitor logs, and coordinate appointment schedules for the team.
• Administrative Support: Assist with guest registrations, check-in/check-out procedures, and basic administrative tasks such as filing and data entry.
• Local Assistance: Provide guests with accurate local information regarding Patna’s landmarks, transport options (like the airport and railway station), and city services.
• Access Control: Follow established security protocols and maintain visitor access control to ensure a safe environment.

Qualifications & Skills:

• Education: High School Diploma required; a Bachelor’s degree in Hospitality or related fields is preferred.
• IT Literacy: Good computer knowledge, particularly in MS Office (Excel, Word) and email management.
• Linguistic Proficiency: Fluency in Hindi is essential; working knowledge of English is required. Familiarity with local dialects like Magahi or Bhojpuri is a plus.
• Interpersonal Skills: Strong communication, multitasking, and organizational skills with a calm demeanor during busy hours.
• Professionalism: A polished appearance and a genuinely customer-friendly, helpful attitude.

Experience:

• 1–3 years preferred in a front office, reception, hotel, or corporate office role.
• Previous experience in the service or hospitality sector in Patna is a significant advantage.

Benefits:

• Compensation: Competitive salary based on experience and skill set.
• Growth: A supportive work environment with opportunities to advance into administrative or management roles.
• Work Culture: An organized and professional workspace located in one of Bihar’s premier commercial or residential hubs.